At Benefits Led Change (BLC), we believe that successful transformation requires a holistic approach that goes beyond just technical solutions. We focus on aligning people, processes, technology, culture, and customer needs to create lasting, meaningful change. By understanding the interconnected nature of organisations, we deliver tailored strategies that drive measurable outcomes and empower teams to thrive.

Our empathetic and collaborative approach ensures that every voice is heard and every perspective is valued. We work closely with stakeholders at all levels to co-create solutions that are not only practical but also human-centred, enabling organisations to adapt and grow in an ever-changing environment. With BLC, you gain a trusted partner committed to achieving your goals through thoughtful, comprehensive change management.

Welcome to Benefits Led Change (BLC)

BLC’s team combines strategic insight with practical experience to deliver impactful change. We measure our success by the benefits realised by our clients, making us a trusted partner in achieving transformation. Our empathetic approach and expertise in stakeholder facilitation ensure that every voice is heard, and every challenge is addressed with care. By focusing on people, process, technology, culture, and customer, we deliver comprehensive solutions that drive sustainable success.

Why Choose BLC?

ABOUT US

At Benefits Led Change (BLC), we specialise in delivering transformational change that aligns people, processes, technology, culture, and customer needs with organisational goals. Our approach is built on a foundation of proven methodologies, empathetic engagement, and an unwavering commitment to realising measurable benefits for our clients.

With extensive experience across industries, BLC partners with organisations to navigate the complexities of change, ensuring that every initiative drives value and empowers teams to succeed in a rapidly evolving landscape. We pride ourselves on our ability to engage stakeholders at all levels, facilitating collaboration and building consensus to achieve sustainable outcomes.

Who We Are

Change Strategy Development: We create bespoke strategies that align with your business goals, ensuring a clear path to success.
Change Implementation: From planning to execution, we manage every aspect of your change initiative.
Stakeholder Engagement: We prioritise effective communication to ensure all stakeholders are informed, engaged, and aligned.
Training and Capability Building: Our programmes build the skills needed to sustain change.
Benefits Realisation: We ensure every initiative delivers measurable outcomes.

Our Services

We ensure that change initiatives are customer-centric by:

Designing solutions that enhance customer experiences and satisfaction.
Incorporating customer feedback into change planning and execution.
Ensuring alignment between organisational changes and customer expectations.

Customer

Shaping a culture that supports change is vital to sustaining transformation. We work with organisations to:

Build a shared vision and commitment to change.
Encourage collaboration and inclusivity to strengthen organisational culture.
Develop leadership behaviours that model and reinforce the desired cultural changes.

Culture

As organisations adopt new technologies, we ensure the transition is seamless and value-driven by:

Assessing organisational readiness for technology implementation.
Supporting technology adoption with tailored communication and training strategies.
Aligning digital solutions with organisational goals to maximise ROI.

Technology

Streamlining and optimising processes is critical to achieving sustainable change. We help organisations:

Analyse and redesign processes to align with business objectives.
Enhance operational efficiency through process optimisation.
Integrate new processes seamlessly with existing systems and workflows.

Process

OUR CAPABILITIES

We understand that people are at the heart of successful change. Our people focused strategies are designed to:

Build change capability within teams and leaders.
Facilitate engagement to foster buy-in and mitigate resistance.
Deliver tailored training and coaching programmes to empower employees.

People

Renee Neely is a highly experienced change management consultant, founder of Benefits Led Change, and a recognised expert in driving organisational transformation. With over 20 years of experience, Renee has worked with industry leaders across various sectors, including government, telecommunications, retail, and healthcare.

Renee’s professional journey is distinguished by her ability to:

Develop and execute change management strategies that drive measurable benefits.
Lead high-profile projects that align people, processes, technology, culture, and customer needs.
Facilitate stakeholder engagement and communication to ensure buy-in.
Build organisational capability through tailored training and coaching.

Key Achievements

Delivered process change management initiatives at FACS, resulting in improved service delivery and operational efficiency.
Facilitated workshops and process redesigns for Blackmores' supply chain project, achieving measurable improvements in efficiency.
Designed and implemented human-centred design (HCD) approaches to co-create solutions with stakeholders, ensuring alignment with user needs and organisational goals.
Partnered with the NSW Department of Justice, Transport for NSW, and Telstra on complex change initiatives that delivered measurable business outcomes.
Led a cyber security change initiative at Blackmores, which included a group-wide event hosted by the CEO, a panel discussion, and an innovative eLearning course.
Supported digital transformation projects at Deloitte and Woolworths, ensuring seamless integration of new technologies.
Facilitated the Asia-Pacific rollout of End-User Computing (EUC) solutions at Blackmores, driving adoption through engagement sessions.

Education and Certifications

Graduate Certificate in AI Management and Service Design
Master of Coaching
Bachelor of Arts in Human Resource Management & Sociology
PROSCI Change Management Certification
Certified Scrum Master

Clients Served

Renee has successfully partnered with leading organisations such as:

Blackmores Group
Ausgrid
NSW Department of Education
Hewlett Packard
RailCorp NSW
Deloitte
Woolworths
Telstra

Renee’s expertise in change management, human-centred design (HCD), AI, and digital transformation enables her to deliver tailored solutions that drive organisational transformation and align with user needs. Her commitment to creating lasting value is at the heart of BLC’s success.

Renee Neely

FOUNDER'S BIO

Through interactive workshops, we align your team’s objectives with technological capabilities, creating a unified vision for success. These workshops are crucial in building a tech-savvy culture that embraces new tools wholeheartedly.

Strategic Alignment Workshops

Take the first step towards transforming how your organisation adopts technology. Contact us today to see how we can make technology work for everyone in your organisation.